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Reporting a Claim

You may experience longer than usual wait times when calling our claims hotline. We apologize for any inconvenience and are working on a solution. If you’re reporting a claim please use one of the following resources: 

– Start a claim online in the Member Center

– Call directly to 24/7 Claims Hotline: 1-877-968-7252

– For Auto Glass Claims, call 1-888-393-2308

– For Auto and Homeowners losses, call 1-855-208-0385

– Call your local agent

A passionate team. Focused on you.

Part of what makes Northern Neck special is local, expert knowledge. Our specialists offer a level of understanding and service that can't be matched by our competitors. Meet some of our team below.

Linda G.
Linda G.
Member Solutions Specialist
Tad P.
Tad P.
Underwriting Manager
Kris R.
Kris R.
Claims Specialist
Ryan C.
Ryan C.
Treasurer
Avery W.
Avery W.
Product Development Analyst
Pete C.
Pete C.
President & CEO
Nancy B.
Nancy B.
Director of Digital Engagement
Lisa A.
Lisa A.
Digital Marketing Coordinator
Phoebe H.
Phoebe H.
Claims Specialist

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