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Reporting a Claim

You may experience longer than usual wait times when calling our claims hotline. We apologize for any inconvenience and are working on a solution. If you’re reporting a claim please use one of the following resources: 

– Start a claim online in the Member Center

– Call directly to 24/7 Claims Hotline: 1-877-968-7252

– For Auto Glass Claims, call 1-888-393-2308

– For Auto and Homeowners losses, call 1-855-208-0385

– Call your local agent

We're right here and ready to help.

 

 

Main: 804-438-6611
Toll-Free: 800-552-8660
Fax: 804-438-5838 
Toll-Free Fax: 800-664-6212

24/7 Claims Hotline (Including Glass Claims): 877-968-7252
24/7 Roadside Assistance: 800-913-8847 / 804-286-3044

Mailing Address:
Northern Neck Insurance Company
P.O. Box 419
Irvington, VA 22480

Physical Address (commercial deliveries):
Northern Neck Insurance Company
4981 Irvington Road
Irvington, VA 22480  

 

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General Inquiries:

If you have a question or comment please use the form below and we will get back to you right away.

 
PHOTO: IRVINGTON, VIRGINIA – LOOKING ACROSS THE RAPPAHANNOCK RIVER TOWARDS MIDDLESEX COUNTY.
 
 

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