We're right here and ready to help.
Office Hours: Monday-Friday, 8 AM - 5 PM
(If you leave a voicemail after hours, someone will return your call within one business day)
Main: 804-438-6611
Toll-Free: 800-552-8660
Fax: 804-438-5838
Toll-Free Fax: 800-664-6212
24/7 Claims Hotline (Including Glass Claims): 877-968-7252
24/7 Roadside Assistance: 800-913-8847
Mailing Address:
Northern Neck Insurance Company
P.O. Box 419
Irvington, VA 22480
Physical Address (commercial deliveries):
Northern Neck Insurance Company
4981 Irvington Road
Irvington, VA 22480
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General Inquiries:
If you have a question or comment please use the form below and we will get back to you right away.
We want to hear from you! (And take your picture!)
We love our members and we want to show you off! If you’ve had a great experience with Northern Neck Insurance Company, we want to know about it. Submit a testimonial AND a picture with your phone and we may highlight your story on our website or social media channels (only your first name and city will be used). We might even come out to your home and have your picture or video taken by a professional photographer!
Click Here for Photo Tips
If we do use your picture and testimonial, you'll receive a $25 gift card; in-person photography visits will receive a $50 gift card and if you have time for a video testimonial, that could be an additional $25/hour! Contact NNINS Creative Director, Mike Antonio for more information.