Member Center

More Power to You: Now Do Even More!

  • NEW! Make a payment without creating an account or signing in
  • NEW! Get paperless discount when your policy renews for signing up for paperless delivery (Currently for auto policies only)
  • NEW! Upload pictures, documents, and video for new and existing claims
  • View and download policy documents
  • Report claims online
  • Update personal information
  • Flexible billing and payment options
  • And more!

To create an account on the Member Center page, refer to your declaration page for the following information:

  • Policy Number (excluding last two digits)
  • Zip Code (first five digits)
  • Policy Effective Date (mm/dd/yyyy)

Enter Member Center Here>


If you receive an error when making a payment through our Member Center, please do not make a second attempt. We are ready to take your payment by phone at 1-800-552-8660.



We want to hear from you! (And take your picture!)

We love our members and we want to show you off! If you’ve had a great experience with Northern Neck Insurance Company, we want to know about it. Submit a testimonial AND a picture with your phone and we may highlight your story on our website or social media channels (only your first name and city will be used). We might even come out to your home and have your picture or video taken by a professional photographer! 

Click Here for Photo Tips

If we do use your picture and testimonial, you'll receive a $25 gift card; in-person photography visits will receive a $50 gift card and if you have time for a video testimonial, that could be an additional $25/hour! Contact NNINS Creative Director, Mike Antonio for more information.