Senior Systems Engineer

Job Title: Senior System Engineer
Department: Information Technology
Reports To: IT Technical Manager
FLSA: Non-Exempt
Job Level: Professional / Managerial # 4

SUMMARY

The Systems/Network Administrator is a motivated, technically diverse, and well-organized individual with the flexibility to quickly adapt to changing priorities in a complex enterprise systems environment. This individual will work closely with the Technical Manager as a part of the technical team to achieve corporate growth objectives by ensuring secure and efficient systems operation, technical resilience and continuous availability. To be successful this administrator will demonstrate the technical skill to carry out the duties and responsibilities listed herein and embrace the challenges of emerging technologies.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain and improve network resources, including configuration of network switches, server hardware, VoIP systems, operating systems, applications and services in a wired and wireless environment
  • Follow agile processing principle using the Kanban and scrum frameworks
  • Administer Office 365 and Azure environments
  • Upgrade server operating systems and applying patches to mitigate vulnerabilities
  • Configure and maintain local and global policies as needed to proactively respond to environmental and security changes
  • Perform network troubleshooting to isolate and diagnose network problems. Escalating issues with broader implications for entire network to Technical Manager
  • Assist with installation, configuration and support for all business applications and systems
  • Administer hosts and servers in a VMware environment
  • Perform and Administer Backups & replication of servers in the cloud and on-premises
  • Utilize monitoring tools to capture and analyze traffic, maintaining uptime, generating usage reports, and spotting trends
  • Support VOIP telecom environments including performing adds/moves/changes of phone equipment and ensuring that our environment stays current with product releases.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

  • In depth knowledge of Microsoft Server operating systems, Microsoft Active Directory Doman Services, and Server roles such as DNS and DHCP
  • Working knowledge and hands on experience in administration and supporting operations with VMware, Veeam, Backup Exec and Office 365.
  • Experience with network administration skills including security, back-up and recovery, and capacity planning
  • Extensive experience with Microsoft server products, including Windows Server, Active Directory, Exchange Server, SQL Server
  • Hands-on Knowledge of core network technologies, including wireless, switching, routing, firewalls, VLANs, SIP/VOIP, etc.
  • Practical experience with VOIP system administration
  • Strong working knowledge of Jira software is a require
  • Excellent time-management, planning and interpersonal skills

EDUCATION and/or EXPERIENCE

  • Bachelor's (Preferred)
  • 5 + years of related network and systems experience
  • VMWare, Microsoft certifications and equivalent professional certifications preferred

LANGUAGE SKILLS

Excellent verbal and written communication skills, including proper phone/email etiquette

MATHEMATICAL SKILLS

Excellent analytical, mathematical, and problem-solving skills.

ATTITUDE

In order to fulfill the demands of this service-oriented department, the individual must be self-motivated, highly dependable, flexible, action oriented and able to work occasional overtime on nights and weekends as necessary.

PHYSICAL DEMANDS AND WORK ENVIROMENT

This position is located at our Irvington, VA office. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will be required to sit, talk, see, and hear. While performing this job, the employee is required to be flexible enough to access tight spaces such as under desks and behind office furniture, talk, listen, type, and lift heavy objects related to computer equipment, such as monitors weighing as much as 50 lbs. The employee is frequently required to use hands to type, key numbers and handle paper documents and files.

Reasonable accommodations may be made to enable those with physical disabilities to perform essential functions.

 

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