A Passionate team. focused on you.

Part of what makes Northern Neck special is local, expert knowledge. Our specialists offer a level of understanding and service that can't be matched by our competitors. Meet some of our people below.

  • Crystal Hickman

    Claims Assistant

    Nickname: Crys
    Favorite Meal: Lasagna
    Best Season in Virginia: Spring 
    Favorite Song: "Celebration" by Kool and the Gang
    Hobbies: Volunteering at my church
    Best Part of Living in Virginia: -----. 

  • Dawn Hinkle

    Marketing Assistant

    Nickname: Hink or Barbie
    Favorite Meal: Hamburger Steak
    Best Season in Virginia: Fall
    Favorite Song: Anything I can dance to.
    Hobbies: Graphic Design, when I'm not chasing after my two boys
    Best Part of Living in Virginia: The beaches, mountains and snow. A little bit of everything.

  • Justin Tuck

    Senior Claims Specialist

    Favorite Meal: Pizza
    Best Season in Virginia: All of them
    Favorite Song: "Click Click Boom" by Saliva
    Hobbies: Hunting, fishing, watersports, baseball, golf, woodworking.
    Best Part of Living in Virginia: Access to forests, lakes, oceans and mountains.

  • Ellen Roberts

    Personal Lines Underwriter

    Nickname: Ellie
    Favorite Meal: Stuffed Shrimp
    Best Season in Virginia: Spring 
    Favorite Song: "There you'll be" by Faith Hill
    Hobbies: Attending church and reading
    Best Part of Living in Virginia: Access to beaches and mountains. 

  • Shalisa Moss

    Marketing Analyst

    Goes by: Lisa
    Favorite Meal: Sushi
    Best Season in Virginia: Fall
    Favorite Song: "Golden" by Jill Scott
    Hobbies: Shopping, crafting, poetry
    Best Part of Living in Virginia: History

  • Connie Henderson

    IT Analyst

    Nickname:  C.J.
    Favorite Meal: Anything with crab
    Best Season in Virginia: Summer 
    Favorite Song: "Stairway to Heaven"
    Hobbies: Photography, Drawing and Painting

    Best Part of Living in Virginia: -----.

  • Lori Williams

    Claims Specialist

    Favorite Meal: Chips & Salsa
    Best Season in Virginia: Fall
    Favorite Song: Anything by Billy Idol
    Hobbies: Boat riding
    Best Part of Living in Virginia: Living on the water

  • Mary Louise Wheeler

    Switchboard Operator

    Goes by: Sam
    Favorite Meal: Everything but raw oysters, liver and turnips
    Best Season in Virginia: Spring 
    Favorite Song: "Secret O' Life" by James Taylor
    Hobbies: Cooking for friends, making anonymous donations to charities
    Best Part of Living in Virginia: One could be in the mountains or the ocean on a day trip; Virginia’s rich and complicated history; a dear family and a collection of friends who love me in spite of myself; working close to where I live – 1 mile commute in which I see neighbors walking their dogs – tourist on foot and or bike all smiling  as they go

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A Northern Neck Agent?

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