Business Analyst II

 
SUMMARY 
The Business Analyst II is the liaison between the business side and technical side of the company. The BA applies proven communication, analytical, and problem-solving skills to ensure that project deliverables are met according to the needs of the business. 

ESSENTIAL DUTIES 

Analysis: 

  • Analyze business end-user needs
  • Define, document and communicate business requirements
  • Translate business requirements into system design specifications, workflows and procedures in coordination with other business analysts, departmental leads and/or Subject Matter Experts (SMEs)
  • Assist developers and report writers with business report design
  • Troubleshoot and document reported issues
  • Manage the software promotion process

Testing:

  • Develop user test plans, perform and/or coordinate execution of test plans
  • Verify and document test results in coordination with other Business Analysts, departmental leads and/or SMEs

Support:

  • Provide user support in areas of expertise to/with the departmental SMEs
  • Create system, project and user documentation, as required
  • Train departmental SMEs in a train-the-trainer role

Project Management:

  • Coordinate project resources to facilitate successful project completion
  • Develop timelines for project delivery
  • Identify and manage project dependencies

Other duties as assigned 

SUPERVISORY RESPONSIBILITIES 
No supervisory responsibilities at this time. 

QUALIFICATIONS 

  • Ability to work independently and in a team-oriented, collaborative environment.
  • Excellent communication, interpersonal and organizational skills
  • Strong customer service orientation
  • Ability to coordinate work of multiple projects and objectives
  • Demonstrates initiative in starting and completing projects
  • Easily conforms to shifting priorities, demands and timelines
  • Ability to learn to read XML
  • Ability to understand and adopt Agile Software Development Process and SCRUM methodology

EDUCATION AND/OR EXPERIENCE

  • College degree or equivalent work experience
  • 2+ years of relevant experience in the insurance industry
  • 2+ years of experience in at least one functional area of the P&C industry
  • Working knowledge of project management methodologies (Waterfall, Agile, SCRUM, etc.)
  • Understanding of insurance product structure (documents, forms, rating structure and rules)
  • Understanding of business drivers and how to meet the requirements
  • Experience in the production of technical requirements and functional design documents
  • Advanced knowledge and experience with Microsoft Office applications (Outlook, Word, Excel)
  • Working knowledge of Visio
  • Working knowledge of Microsoft Project

LANGUAGE SKILLS 
Strong written and oral communication skills 

MATHEMATICAL SKILLS 
Excellent analytical, mathematical, and creative problem-solving skills 

REASONING ABILITY 

  • Logical and efficient with keen attention to detail  
  • Strong critical thinking skills 

WORK ENVIRONMENT/CONDITIONS 
This job is performed in an office environment. 

To apply, please send your resume to nninsjobs@nnins.com.

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